It gives a clear idea about the situation – whether agents are busy, on holiday, or out of the office. Auto-reply in FacebookĪuto replies are predefined responses sent automatically as your page’s first response to a new message. In a few minutes, you’ll learn how to set auto replies for Facebook messenger and make the replies effective.
These are indispensable solutions to boost customer satisfaction and loyalty. That is when auto-reply plays a critical role. However, human agents can’t reach out to every user or solve multiple grievances at once. It helps build rapport between businesses and customers. At the same time, through Facebook messenger, you can persuade users to take immediate action to avail of the product and service. While customers hope your business page will serve them as a customer support platform, You can definitely utilize Facebook messenger to assist them. And the Facebook messenger, no doubt, is a great platform for that.
Customers are fond of companies that meet their needs where they already are and reach out with relevant products and services.
0 kommentar(er)
